Shipping policy
Shipping Policy – Tiny Castle Co.
Thank you for shopping with Tiny Castle Co.! Each order is handmade with care, and we appreciate your patience while your item is being created just for you.
Processing Time
All items are made to order. Our current processing time is:
3–7 business days
This time includes production, embroidery, quality check, and packaging. Processing time does not include shipping transit time.
Shipping Time
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Priority Shipping: 2–4 business days
Delivery times may vary depending on your location and carrier delays.
Shipping Rates
Shipping rates are calculated automatically at checkout based on:
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Package weight
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Shipping destination
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Selected shipping method
Shipping Confirmation & Tracking
Once your order ships, you will receive an email with tracking information. Please allow up to 24 hours for tracking updates to appear.
Incorrect Address
Please make sure your shipping address is correct at checkout. Tiny Castle Co. is not responsible for:
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Orders shipped to incorrect addresses provided by the customer
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Packages returned due to incorrect or incomplete addresses
Returned packages may be reshipped at the customer’s expense.
Lost or Stolen Packages
Tiny Castle Co. is not responsible for:
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Packages marked as “Delivered” but missing
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Carrier delays, weather delays, or theft after delivery
If this happens, please contact your local post office directly.
Contact Us
If you have any questions, please contact us at: